Moga offices mock at Service Act
The Right to Service (RTS) Act to provide time-bound service is in force in the state for four months, but the common man in Moga still faces hardships in the routine work in government offices.
Although application forms for arms licence are available at the Suvidha Centre set up in the Mini-secretariat, the employees there do not give the form until one obtains a written approval from the Deputy Commissioner (DC). Sometimes, it takes days to meet the DC, according to many complainants.
Rajinder Singh, a local resident, downloaded the arms licence form from the district administration's website, but the Suvidha Centre employees refused to accept it. The staff argued that none of the public utility forms available free of cost on the website was acceptable.
One has to pay at least `20 for an application form even if it is downloaded from the administration's website. At the District Transport Office, the story is just the same. A nexus between the contractor/employees of the Suvidha Centre and agents is giving rise to corruption.