Muktsar women helpline : 67 complaints received, but no case registered

Tuesday, 26/02/2013

http://www.tribuneindia.com/2013/20130226/punjab.htm#14

Muktsar : Even though the Muktsar police has received 67 complaints on its helpline for women, launched in December 22, last year, not even a single case has been registered till date. The number 01633-265855 is accessible to women from across the district and women police officials have been deputed to attend the calls round the clock.

A telephone operator at the helpline said a majority of the complaints received were related to domestic violence and harassment by in-laws.

“After receiving the phone call, we pass the information to the police station concerned so that action is taken swiftly. Thereafter, the authenticity of the complaint is verified. It is learnt that the police has been instrumental in settling majority of the complaints through reaching a mutual compromise between both the parties. However, we have also received some fake complaints,” said a telephone operator.

She further said complaints from rural areas were more than those from urban areas.

Gurinderjit Singh, SP (D)-cum-Nodal Officer of the helpline, said, “None of the complainants have so far asked us to register an FIR even though we urged them to do so. The complainants only wanted the issue to be resolved. We have kept a record of persons, who have troubled the complainants, to ensure that they do not harass them again.”

justice denied

Women police officials have been deputed to attend the calls on the helpline round the clock

Majority of the complaints have been settled through reaching a mutual compromise between both the parties

Social activists allege women are scared to press charges against the accused.

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